FAQ + Resources

You can book an appointment with a member of our staff either by filling in the on-line referral form (Link), by calling us on 21228333 or via email on info@victimsupport.org.mt.

Seeking support from us will not mean you will be forced to report the crime.

Once you fill in the referral form, we will contact you within 48 working hours between Monday and Friday. Your information will be treated in the strictest of confidence.

You can seek help immediately, if the team notices that you may require a different service prior to accessing VSM services we will refer you accordingly. Our services are also open to persons who have experienced a crime historically and years later are ready to address the trauma. Please do get in touch.

Yes, VSM can also support your family members who have been affected by the specific incident.

Depending on the case, we do also offer online support, however this needs to be discussed with the head of the service.

You can access the service for as long as you need it, our service is available to help the individual throughout their process of recovery irrespective of how long this may take.

You can go to the closest police station in order to report a crime. The police will take your statement and guide you further. 

Some useful contacts:

Emergency 112

If you or someone you know is in immediate danger due to domestic violence, dial 112 for police assistance. Your safety matters.


Appogg is the local social work agency, their DV Unit provide Social Worker services for those who have been through domestic violence. Social worker can help arrange shelter for those experiencing domestic violence. 

Phone: +356 2295 9000


Kellimni.com is a support platform offering a safe and confidential space for individuals facing uncertainty or challenges. 

Website: www.kellimni.com.mt

Victim Support Unit

If you want information on your case, or require legal information you can call the freephone 116 006.

Phone: 116 006
Email: victimsupport.police@gov.mt

Aditus foundation

Aditus foundation is a non-governmental organization established in 2011 with a mission to monitor, report and act on access to human rights in Malta. 

Phone: +356 2010 6295

Women’s rights foundation

Women’s Rights Foundation (WRF) is a voluntary organization committed to informing, educating and empowering women concerning their legal rights. 

Phone: +356 80062149

Legal Aid

For free legal advice and representation please contact +356 2247 1500 Or email info.legalaidmalta@gov.mt

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