Victim Support Malta is working with APS Bank to formalise a referral and response system that ensures individuals affected by cybercrime are identified early and linked to timely, specialised support. In parallel, Victim Support Malta will also develop training to APS Bank’s client-facing staff on trauma-informed communication, where clients may have experienced financial crime and are seeking support from the bank to address the situation. 

 

This project will nurture a meaningful partnership,

with APS Bank not only financially supporting the initiative, but also actively participating in shaping the referral framework, committing to capacity-building in this field, and embedding victim-centred cybercrime prevention and recovery within its community outreach efforts.