Resources
Resources for Victims of Crime
Other Organisations in Malta that offer services to Victims of Crime
Victim Support Agency
Victim Support Agency is the national contact point for victims of crime.
Website – https://stophate.gov.mt/en/About-Us/Pages/Aims-and-Objectives.aspx
Telephone – 25689700
E-mail – vsasupport@gov.mt
Victim Support Unit (VSU)
Police unit specifically set up to help victims of crime within the Victim Support Agency (VSA). VSU Provides a single point of contact for victims of crime shortly after lodging a police report.
Website – https://pulizija.gov.mt/en/police-force/police-sections/Pages/Victim-Support-Unit.aspx
Telephone – 21224001
Email – victimsupport.police@gov.mt
Violet Support Online (VSO)
Violet Support Online is an online emotional support service provided by professional staff and trained volunteers, through chat and email, for people affected by gender-based violence. This is done in an anonymous and confidential manner.
Website – https://vso.org.mt
Emergency Cases
Emergency number 112 is used among the European Union countries. 112 can be dialled both from fixed telephone lines as well as from mobile phones. 112 is to be used in cases when urgent assistance from the Police, Civil Protection or an Ambulance is required.
Non-emergency calls on the 112 line may endanger the life of other people who may require urgent assistance. Incorrect use of the emergency line may lead to prosecution.
Women’s Rights Foundation
WRF aims to ensure that women’s rights are protected through policy and law reform, raise awareness and offer training to end violence against women. WRF also provides free legal advice and initial legal representation to women who are survivors of domestic violence, sexual assault, human trafficking and discriminated against due to their gender.
E-mail – info@wrf.org.mt
Website – https://www.wrf.org.mt/contact
Contact – 80062149 or 79708615
Appogg Domestic Violence Unit
Appogg DV Unit provide Social Worker services for those who have been through domestic violence. Social worker can help arrange shelter for those experiencing domestic violence.
Website – https://fsws.gov.mt/en/appogg/Pages/Intake-and-Protection-Services/Domestic-Violence-Unit.aspx
Telephone – 22959000
Legal Aid Malta
Legal aid Malta ensures that the low-income persons are professionally and legally represented in a broad spectrum of litigation, defence and advocacy in a democratic society.
Website – https://justice.gov.mt/en/legalaidmalta/Pages/home.aspx
Telephone – 22471500
Email – info.legalaidmalta@gov.mt
Report a Crime to the Police
You are entitled to an efficient and fair service from the Malta Police Force. You may complain if you feel that we have not met these expectations, or if you wish to report unethical behaviour allegedly committed by a police officer.
Location – Police General Headquarters in Floriana
Contact – +356 2294 4001
Emails – professionalstandards.police@gov.mt
Website – https://pulizija.gov.mt/opres/home.asp
OPRES Police Complaints
You are entitled to an efficient and fair service from the Malta Police Force. You may complain if you feel that we have not met these expectations, or if you wish to report unethical behaviour allegedly committed by a police officer.
Location – Police General Headquarters in Floriana
Contact – +356 2294 4001
Emails – professionalstandards.police@gov.mt
Website – https://pulizija.gov.mt/opres/home.asp
CyberCrime Unit
Telephone Number – 2294 2231
Website – https://pulizija.gov.mt/en/police-force/police-sections/Pages/Cyber-Crime-Unit.aspx
Email – computer.crime@gov.mt
Ombudsman
The Ombudsman often acts as a mediator between the aggrieved citizen and the public authority.
Telephone Number – 2248 3200
Website – https://www.ombudsman.org.mt/about-us/
Email – office@ombudsman.org.mt
Caritas Generic Services
May provide therapeutic services to generic cases – not only those related with drug use.
Website – https://www.caritasmalta.org
Telephone – 2133 1000
E-mail – info@caritasmalta.org
Millenium Chapel
Website – https://www.millenniumchapel.org/contact
Telephone – 221354464 / 21387676
E-mail – millenniumchapel@gmail.com
iSurvive.org
A non-profit organization that offers peer support via an online chat room and forums to adult survivors of child abuse and their families, where either survivors or their loved ones can seek support from peers in an anonymous environment. This is not a professional advice platform.
Website – isurvive.org